National House ProjectPlease speak with any member of the team, if you wish to make any comments or complaints about the service we provide.
If you wish to make a formal complaint, you can contact:
Lancashire County Council
- Customer Access on 0300 123 6720;
- Customer Feedback Team on 01772 539414;
- Online; or
- By mail to: Social Care Customer Feedback, FREEPOST RTKC-HBTA-TZRK, PO Box 1337, County Hall, Preston, PR2 0TG
The Office of the Children's Commissioner England
- Help at Hand – free confidential support and advice for Children in Care, living away from home or working with Children's Services.
- Tel: 0800 528 0731 (free phone number)
- E-mail: help.team@childrenscommissioner.gov.uk
Ofsted
- Tel: 0300 123 1231
- E-mail: enquiries@ofsted.gov.uk
Our complaints procedure is available here:
Latest News
Government adopts National House Project's approach in new Staying Close programme
The National House Project (NHP), a charity that has spent almost a decade developing a proven model for supporting young people leaving care, has had its approach built into the Department for Education's revised Staying Close programme.
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Miles, Smiles & Some Famous Faces: Dave Takes on the Great North Run Representing NHP
We’re delighted to celebrate Dave Reynolds from Reconomy who proudly represented The National House Project during the Great North Run
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PrinceBuild partnership raises vital funds for Peterborough Local House Project and NHP
We are delighted to celebrate the generous support of PrinceBuild, whose partnership with Peterborough Local House Project (LHP) and NHP has helped raised more than £19,000 to create opportunities, experiences and practical support for care-experienced young people in Peterborough.
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