National House ProjectPlease speak with any member of the team, if you wish to make any comments or complaints about the service we provide.
If you wish to make a formal complaint, you can contact:
Lancashire County Council
- Customer Access on 0300 123 6720;
- Customer Feedback Team on 01772 539414;
- Online; or
- By mail to: Social Care Customer Feedback, FREEPOST RTKC-HBTA-TZRK, PO Box 1337, County Hall, Preston, PR2 0TG
The Office of the Children's Commissioner England
- Help at Hand – free confidential support and advice for Children in Care, living away from home or working with Children's Services.
- Tel: 0800 528 0731 (free phone number)
- E-mail: help.team@childrenscommissioner.gov.uk
Ofsted
- Tel: 0300 123 1231
- E-mail: enquiries@ofsted.gov.uk
Our complaints procedure is available here:
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