Complaints Policy

If you would like to make any comments about Lancashire's House Project or aren't happy with the support we provide.

Complaints Policy v1 09.2023

Contingency Policy

What we do when the service we provide is severely disrupted by unexpected events.

Contingency Policy v1 09.2023

Equality Policy

How we make sure we provide an inclusive service for all.

Equality Policy v1 09.2023

Missing Young Person Policy

What we do when a young person is uncontactable, away from 'placement' without authorisation, or missing from care.

Missing Young Person Policy v1 09.2023

Positive Behaviour Support

How we promote and support positive behaviour in Lancashire's House Project.

Positive Behaviour Support Policy v1 09.2023

Safeguarding Policy 

What we do when we are worried about the welfare and safety of a young person.

Safeguarding Policy v1 09.2023

Whistleblowing Policy

If a practitioner of Lancashire's House Project has serious concerns about how we work.

Whistleblowing Policy v1 09.2023

Latest News

Latest News

The Promise in Action: Scotland Event Highlights
The Promise in Action: Scotland Event Highlights

On 15 May 2025, the National House Project (NHP) hosted “The Promise in Action: Voice” at the Carnegie Conference Centre in Dunfermline. The event brought together care-experienced young people, Local House Project staff, and partners from across Scotland to share learning, celebrate progress, and explore the importance of youth voice in shaping services.

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NHP Partnership with wienerberger
NHP Partnership with wienerberger

Supporting young care leavers into careers in the construction industry

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Walsall House Project Launch
Walsall House Project Launch

A new local house project has been launched in Walsall which will support young people leaving care to live independently.

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